Kristie Solves
I Fix What’s Broken in Your Workflows
Program Manager for SaaS Teams like Doordash, Notarize, and Gusto Who Need Processes That Actually Work
Waste Less Time: Custom Asana/JIRA setups that automate 20+ hours/ month
Ship Faster: Agile frameworks that reduce sprint delays by 30%
Grow Smarter: Playbooks that scale processes (used by 300+ pros)My superpower? Translating "how it should work" into "how it actually works", whether through custom Asana/ JIRA setups, agile training, or playbooks that stick.Let’s turn your ops from a cost center into a growth engine and build workflows worthy of your mission.Email [email protected] or Book a Free AuditContinue scrolling to view my certifications and free resources to help your business thrive.
Free Project Management Playbook
Stop firefighting. Ship projects faster with battle-tested frameworks & templates.
Case Study: Asana Workflow Optimization
Fix CX chaos: Cut churn 25% & boost CSAT with proven Asana workflow & project management.
Free Agile Sprint Planning Kit
Turn sprint chaos into clarity—your tactical guide to planning, executing, and scaling Agile success.
Proven Impact at Scale: Gusto
When health benefits chaos was costing CX teams 15+ hours/week, I led the charge on redesigning their Salesforce Lightning workflows and trained 200+ agents, cutting case resolution time by 25% while maintaining HIPAA compliance.My playbook for CX tool and process adoption became the company standard, driving a 400% productivity gain that let teams focus on strategic work instead of busywork.
Proven Impact at Scale: Notarize
Faced with building a beta testing Scrum team and managing 400+ contractors drowning in cases, I didn’t just tweak workflows, I rebuilt them.I automated escalations and spearheaded a contractor certification program and reduced backlog by 30% while achieving 100% audit pass rates for sensitive healthcare documents. The system I designed still handles 10K+ monthly cases today.
Proven Impact at Scale: Doordash
Restaurant partners were bleeding money from late deliveries. By analyzing driver behavior data in SQL and redesigning incentive algorithms, I boosted on-time order rates by 20% during peak hours, proving ops tweaks can directly impact the bottom line.
The common thread? I don’t just "manage projects", I solve the problems that keep leaders awake at night.Let's put your operational and strategic fears to rest.